Do you keep my personal wishes on file, or do I have to keep up with them?
We hold your personal information at the highest regard, and we respect your privacy. FCGS keeps your wishes safe and on file, so you don’t have to worry. Your loved ones receive a 24-hour toll-free service number to call in time of need.
When does my plan go into effect?
Upon death, FCGS immediately begins comparing up to three different funeral homes to find the best price available.
Will this plan save me money?
Families save an average of $1,800 on traditional funerals and up to $600 on cremation services when they use Rosson Phillips final life expenses plans.
Will I be pressured to buy from certain vendors or required to have my funeral services at a certain location?
FCGS is not affiliated with any religion, funeral home, cemetery, or any particular funeral approach. There is never any obligation or pressure to buy anything as a member.
What do I need to file a life insurance claim?
In most cases, claims are paid within 24 hours of receiving required information. They pledge to treat you with utmost care, respect, and consideration, with the goal of making a difficult time in your life just a little easier. For most death claims, a certified copy of the insured’s death certificate and the original policy are needed. For most accidental death claims, any accident, autopsy, or toxicology reports are also needed. Our service center will walk you through the claims process and answer any questions you may have. If your situation requires any additional forms, they can be faxed or mailed by you, the beneficiary, or the funeral home for your convenience. For questions about filing claims, call (800) 438-7180.